Virgin have provided a bad service for the last few months, their traffic management is just a insult on top of the bad service. A few weeks ago I got Be installed and I finally started the long process of disconnecting from Virgin, or so I thought.

Turns out you can’t disconnect from Virgin if you have a outstanding balance, You have to pay 100% up front or they wont do anything, instead leaving your line connected racking up more service fees and late payment fees.

Very nice.

My Virgin bill is around £90, an amount I can’t just drop at a seconds notice. I thought that I’d be able to give 30 days notice then pay off the balance once I get my final bill in August.

Silly me.

*Edit*

Virgin Media has now decided to accept my disconnection on the basis of this blog post. Thank you, thats all I was asking for!