tensixtyone

Rants of Andrew Williams / Nik_Doof

Archive for the ‘loan sharks’ tag

Not allowed to disconnect from Virgin Media?

with one comment

I’m really unhappy with Virgin Media, the most I’ve ever been.

Virgin have provided a bad service for the last few months, their traffic management is just a insult on top of the bad service. A few weeks ago I got Be installed and I finally started the long process of disconnecting from Virgin, or so I thought.

Turns out you can’t disconnect from Virgin if you have a outstanding balance, You have to pay 100% up front or they wont do anything, instead leaving your line connected racking up more service fees and late payment fees.

Very nice.

My Virgin bill is around £90, an amount I can’t just drop at a seconds notice. I thought that I’d be able to give 30 days notice then pay off the balance once I get my final bill in August.

Silly me.

*Edit*

Virgin Media has now decided to accept my disconnection on the basis of this blog post. Thank you, thats all I was asking for!

Written by Andrew Williams

July 20th, 2009 at 11:35 am